Lead and manage site IT operations, provide Level 2 support, coordinate vendors, ensure cybersecurity and business continuity for FMC Philippines.
Responsibilities
Own day‑to‑day health, availability and user experience of site IT services
Provide hands‑on Level 2 support for hardware, Windows endpoints, mobile devices, Microsoft 365 services, approved business applications and collaboration tools
Coordinate with Service Desk, global support teams, managed service providers and vendors to ensure stable and reliable services
Lead technology onboarding, transfers and offboarding
Maintain accurate site documentation, support procedures, knowledge articles, service information and escalation paths
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant experience
Lead the design, implementation, and operation of Microsoft Purview data security platform for Astellas, including sensitivity labeling, DLP, and AI tool protection.
Responsibilities
Design, configure and maintain sensitivity labels and label policies
Build and tune Purview DLP policies across email, collaboration, endpoint and browser channels
Validate coverage with Content Explorer and Activity Explorer
Run policy change control from simulation to enforcement
Integrate Purview alerts with Microsoft Sentinel and ServiceNow
Lead day-to-day on-site IT support across multiple sites, ensuring operational readiness and efficient service delivery.
Compensation
The annual base pay for this position ranges from $112,081.60 - $168,122.40 USD annually. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles.
Responsibilities
Lead daily Site IT support operations across 100 Binney, 290 Binney, and 121 Seaport
Provide hands‑on support for standard laptops, desktops, approved mobile devices, printers and other commodity devices
Troubleshoot standard endpoint, connectivity, account‑access, collaboration, and software issues
Act as on‑site hands‑and‑eyes for Network and Infrastructure teams
Coordinate local support for network outages and infrastructure incidents
Requirements
Bachelor’s degree in IT or a related field
Nice to have: AI productivity tools such as Microsoft Copilot, ChatGPT, or Claude
Nice to have: basic scripting or automation skills
Nice to have: intermediate practical experience with AI-enabled productivity or IT support tools
Lead day-to-day on-site IT support across multiple sites, ensuring operational readiness and efficient service delivery.
Compensation
The annual base pay for this position ranges from $112,081.60 - $168,122.40 USD annually. Our positions offer eligibility for various incentives—an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles.
Responsibilities
Lead daily Site IT support operations across 100 Binney, 290 Binney, and 121 Seaport
Provide hands‑on support for standard laptops, desktops, approved mobile devices, printers and other commodity devices
Troubleshoot standard endpoint, connectivity, account‑access, collaboration, and software issues
Act as on‑site hands and eyes for Network and Infrastructure teams
Coordinate local support for network outages and infrastructure incidents
The Site EUC Analyst provides reliable, secure, and practical end-user technology support across Newmont's Boddington operation, resolving complex issues and mentoring less experienced team members.
Compensation
Competitive salary and annual performance incentive opportunities.
Responsibilities
Own incidents and service requests from initial contact through to verified resolution, ensuring clear communication, stakeholder engagement and follow-through.
Diagnose and resolve hardware, software, Microsoft 365, identity, connectivity and user-experience issues using a structured troubleshooting approach.
Support, maintain and deploy end-user devices, mobile technologies, printers, meeting rooms, audiovisual systems and collaboration tools across site.
Administer user accounts, permissions and access requests in line with security, compliance and governance requirements.
Provide technical guidance and knowledge sharing to team members while partnering with site stakeholders, regional technology teams and vendors to improve service reliability and user experience.
Requirements
Relevant qualifications in Information Technology or demonstrated equivalent experience
The IT Operations Specialist provides hands‑on technology support across AISIN Texas’s manufacturing facility and serves as a primary contact for daily IT services.
Responsibilities
Receive, prioritize, troubleshoot, document, resolve, and escalate help desk incidents and service requests
Configure, deploy, replace, and recover computers, approved software, peripherals, and related equipment
Provide deskside and manufacturing‑floor support for Windows computers, mobile devices, printers, scanners, conference‑room equipment, connectivity, and business applications
Administer employee accounts and approved access in Microsoft 365, Active Directory, email groups, shared resources, and business systems
Support daily operations of the Yodeck digital‑signage system
Requirements
Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Cybersecurity, or a related field
Nice to have: digital‑signage platforms such as Yodeck
Nice to have: manufacturing facility IT operations
Experienced Senior Endpoint Engineer to assist with endpoint engineering and infrastructure projects within a large enterprise environment, focusing on Windows, Mac, and Chrome platforms within a GCP-hosted environment.
Responsibilities
Provide senior-level endpoint engineering expertise across Windows, Mac, and Chrome environments.
Assist with various endpoint engineering, infrastructure, and technology initiatives.
Support the design, configuration, deployment, and management of enterprise endpoint solutions.
Engineer and maintain persistent and non-persistent VDI environments utilizing Workspot.
Support endpoint and VDI infrastructure hosted within Google Cloud Platform (GCP).
Provide hands‑on technology support to staff and students across a multi‑platform environment, managing device ownership, user accounts, and service requests.
Responsibilities
Provide Tier 1‑2 support for the organization
Install and configure computer hardware, software, systems, printers, and scanner
Assist in maintaining and supporting computer systems, devices, and network connectivity
Manage user account provisioning and access permissions across Active Directory and Google Workspace
Monitor and respond quickly and effectively to service requests received through our Freshdesk portal
Investigate and respond to security incidents across endpoint, identity, cloud, network, and collaboration environments. Serve as an escalation point for Tier 1 analysts and perform proactive threat hunting.
Responsibilities
Investigate and respond to security incidents across endpoint, identity, cloud, network, and collaboration environments.
Serve as an escalation point for Tier 1 analysts and provide guidance during complex investigations.
Conduct advanced analysis of security events to determine scope, impact, root cause, and remediation requirements.
Perform proactive threat hunting to identify suspicious activity, emerging threats, and previously undetected risks.
Coordinate containment, remediation, and recovery activities with technical and business stakeholders.
Provide advanced technical support for incidents and service requests that cannot be resolved at Level 1, performing deeper diagnosis, executing approved administrative and endpoint actions, supporting escalations and major incidents, and improving service quality, security, automation, and operational performance.
Responsibilities
Investigate and resolve escalated incidents and service requests requiring advanced technical analysis across endpoints, Microsoft 365, identity, access, networking, remote access, and business applications.
Perform advanced Microsoft 365 administration for Exchange Online, shared mailboxes, delegation, distribution lists, Teams, SharePoint permissions, OneDrive, licenses, and related services.
Administer and troubleshoot Microsoft Intune, Windows Autopilot, JAMF, device enrollment, application deployment, endpoint configurations, compliance, remote lock or wipe, and approved endpoint actions.
Support Microsoft Entra ID, Active Directory, role-based access, joiner–mover–leaver activities, security groups, conditional access, multifactor authentication, privileged identity management activation, and least-privilege controls.
Diagnose complex Windows, mobile device, printer, peripheral, VPN, remote access, application, and network connectivity issues using logs, diagnostic tools, and documented technical methods.
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Analyst, EUCNewmont Mining Corporation · Boddington, Australia
IT Operations SpecialistAISIN World Corp. of America · Cibolo, US
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