Lead digital applications architecture strategy for Travelers’ enterprise, driving technology roadmaps, AI, Salesforce, and Genesys initiatives across internal and external digital properties.
Compensation
$191,500.00 - $316,000.00
Responsibilities
Own end-to-end experience-enablement technical strategy
Drive Data 360 and Agentforce strategy
Guide Salesforce initiatives
Set direction for contact-center and conversational AI capabilities
Architect marketing and agentic-engine optimization
Requirements
Bachelor’s in technology related field or equivalent
Lead the design, development, enhancement, and support of self‑service products and digital customer experience solutions powered by Salesforce and emerging AI technologies.
Responsibilities
Lead product strategy, roadmap execution, and adoption of self‑service and agentic capabilities
Partner with business stakeholders to identify opportunities for digital adoption and automation
Develop and maintain product roadmaps for self‑service portals, customer communities, AI‑powered virtual assistants, knowledge solutions, and autonomous service capabilities
Lead customer journey analysis and service experience assessments
Drive adoption of AI‑powered customer engagement capabilities
Requirements
Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field
Senior Salesforce Administrator responsible for configuring and customizing the Salesforce platform and related tools to support business processes across Wise Platform squads.
Responsibilities
Define, configure and customise the Salesforce platform and other tools to support business processes across all our teams
Deliver high impact projects such as building out end to end sales journeys for both high velocity deal cycles and longer term strategic partnership deals
Work closely with our Enablement and RevOps teams to scope priorities and deliver custom business solutions
Define our backlog of initiatives and identify opportunities to scale our process and operations to better enable our teams
At SIXT, our B2B sales Engineering team builds the systems that power how we sell, retain, and grow our customer base across regions. As Engineering Manager for Salesforce, you'll own the full lifecycle of our Salesforce platform: from architecture decisions to features that directly impact revenue and customer experience.
Responsibilities
Own the end-to-end success of our Salesforce platform domain, from architecture and design through deployment at global scale
Set the technical direction for major SFDC initiatives, reviewing platform architecture and ensuring your team ships with both quality and speed
Lead, grow, and retain a high-performing team of Salesforce engineers, setting clear goals, removing blockers, and actively investing in each person's development
Drive tight collaboration between Engineering, Product, and Business, translating commercial needs into scalable technical solutions
Champion AI‑assisted development and automation‑first thinking across your team's daily workflows
Lead the design, development, and delivery of enterprise Salesforce solutions across Service Cloud, Data Cloud, Agentforce, and emerging AI technologies.
Responsibilities
Design, architect, develop, and support enterprise Salesforce solutions primarily leveraging Service Cloud, Data Cloud, and Agentforce.
Develop and maintain Salesforce solutions utilizing Apex, Lightning Web Components (LWC), Flow, SOQL, custom objects, security configurations, and other platform capabilities.
Design scalable data solutions involving Salesforce Data Cloud, data ingestion, data modeling, identity resolution, and customer data unification.
Provide architectural guidance for enterprise integrations, including REST/SOAP APIs, MuleSoft, and middleware technologies.
Establish and maintain architecture standards, development best practices, technical documentation, and platform security.
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