Lead and coordinate regional shift operations for network and infrastructure services, managing ticket queues, incidents, escalations, reporting, and handovers.
Responsibilities
Act as lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: Networking certifications such as CCNA or equivalent
Shift Coordinator will act as the operational lead during the assigned regional shift, ensuring effective coordination, ticket queue management, communication, escalation, reporting, and continuity of Network and Infrastructure operations.
Responsibilities
Act as the lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes with incoming and outgoing shifts
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: CCNA or equivalent networking certifications
Nice to have: previous experience as a NOC Lead, Shift Lead, Operations Coordinator, Incident Coordinator, or Infrastructure Operations Lead
The Shift Coordinator will act as the operational lead during the assigned regional shift, ensuring effective coordination, ticket queue management, communication, escalation, reporting, and continuity of Network and Infrastructure operations.
Responsibilities
Act as the lead and primary coordination point for the assigned regional shift
Coordinate activities across Network Operations engineers, SMEs, Service Desk, vendors, and other infrastructure teams
Ensure appropriate resources are engaged based on incident severity and technical requirements
Monitor operational workload and ensure critical activities receive appropriate priority
Coordinate and actively participate in shift handover meetings/processes with incoming and outgoing shifts
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience
Nice to have: ITIL Foundation certification
Nice to have: CCNA or equivalent networking certifications
Nice to have: Previous experience as a NOC Lead, Shift Lead, Operations Coordinator, Incident Coordinator, or Infrastructure Operations Lead
Lead the delivery and continual improvement of Digital Workplace Services across the APAC region, managing a team of IT technicians and driving operational excellence.
Responsibilities
Lead the delivery and continual improvement of Digital Workplace Services across the region
Manage and develop a team of IT Technicians
Own regional service performance, proactively addressing service risks and opportunities for improvement
Act as the senior escalation point for operational issues impacting end-user experience and business operations
Drive adoption, optimisation, and support of workplace technologies, collaboration platforms, endpoint services, and identity solutions
Systems Administrator III responsible for core system administration, monitoring, and repair of high performance computing systems.
Compensation
Rate - 50/hr. to 55/hr.
Responsibilities
Provides wide ranging system administration in a multiplatform environment
Responsible for general systems administration tasks including system configuration management, OS installations, security updates, urgent system patching
Writes and implements scripts to automate tasks
Ability to identify and troubleshoot hardware components that are problematic
Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, network disruption awareness and predefined key processes
Requirements
Bachelor's degree in a technical field such as computer science, computer engineering or related field
Nice to have: multiplatform environments
Nice to have: infrastructure configuration and planning
Maintain the health and reliability of infrastructure by monitoring systems, investigating alerts, coordinating incident resolution, and improving operational processes.
Locations (3)
Austin, Texas, United States
Santa Clara, California, United States
Vancouver, British Columbia, Canada
Compensation
Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.
Responsibilities
Monitor the availability, performance, and capacity of infrastructure across servers, compute clusters, and supporting systems, investigating alerts and anomalies as they arise.
Triage incidents by assessing severity and impact, gathering diagnostic information, escalating issues to the appropriate engineering teams, and tracking them through resolution.
Lead cross‑functional initiatives to transform compute and infrastructure finance processes, owning problem definition, process design, and end‑to‑end delivery.
Responsibilities
Own an integrated compute and infra transformation plan
Map current workflows and design scalable processes
Enable source of truth systems for data center operations
Drive consistent tracking of contracts and capacity acceptance
Coordinate reliable ingestion and normalization of cloud service provider data
Lead a substantial technology organization with direct influence on TQL’s operating performance and growth.
Responsibilities
Establish and execute the development roadmap in alignment with the CIO’s technology strategy and business priorities set by Product Management.
Lead the plan to triple delivery capacity through organizational development, engineering practices, automation and an effective mix of employees and contractors.
Set clear delivery commitments and improve speed, predictability and quality across engineering teams while balancing operational needs, growth initiatives and innovation.
Establish technical direction, drive consistent adoption and manage exceptions to support secure, reliable and scalable platforms.
Oversee the AI and automation roadmap, with accountability for integrating capabilities into production applications and workflows that deliver measurable business value.
Requirements
Bachelor’s degree in Computer Science, Engineering or a related field; a master’s degree in a technical discipline or business is preferred.
Technical Program Manager responsible for planning, provisioning, and operating GPU compute resources across multiple cloud providers to support Perplexity’s products.
Responsibilities
Partner with Finance on compute demand forecasting
Turn forecasts into capacity and budget decisions
Bring new capacity online and lead transitions
Build a trusted view of fleet capacity, cost, and utilization
Drive daily utilization, reliability, and cost-efficiency
Develop, maintain, and execute operational runbooks for troubleshooting, incident response, system recovery, and routine maintenance.
Improve monitoring, dashboards, and alerting to increase infrastructure visibility, reduce alert noise, and enable earlier detection of potential failures.
Analyze recurring incidents and operational gaps, collaborating with infrastructure and engineering teams to identify root causes, improve recovery procedures, and prevent repeat issues.
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