Provide technical support for hardware, software, and network issues, monitor enterprise infrastructure, and manage incidents for FCC systems in a 24x7 rotation.
Compensation
USD $70,600.00/Yr. Up to USD $75,000.00/Yr.
Responsibilities
Provide technical support for hardware, software, and network issues
Monitor the Enterprise infrastructure, including applications and services
Work within the incident management process, implementing best practices
Perform initial diagnosis and drive service restoration
Engage internal and external support teams for incident resolution
Requirements
Bachelor’s degree in Information Technology
High school diploma or GED with 4+ years of relevant experience
Lead full-lifecycle IT infrastructure, hardware, and service transitions across a critical program in DISA/DoD environments, guiding voice, video, and data capabilities.
Compensation
$210,000 - $240,000
Responsibilities
Develop and implement comprehensive unified communications solutions
Install and set up unified communications systems (VoIP, video conferencing, instant messaging)
Monitor and manage performance and stability of UC infrastructure
Integrate UC systems with network infrastructure, Active Directory, and cloud services
Implement security protocols for communication channels and data
Requirements
High School Diploma
Nice to have: Unified Messaging system
Nice to have: audio conference bridge systems and gateways
Nice to have: voice circuits
Nice to have: crypto technologies for voice systems
Lead technical authority for DoD enterprise engineering and performance analysis, driving diagnostics, modeling, and solution delivery for the Defense Information Systems Agency.
Compensation
$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
Responsibilities
Serve as technical authority: own the end-to-end approach, architecture decisions, and engineering standards, and technically review every deliverable before it goes to the Government.
Lead Tier-4 diagnostics: frame the problem, design and run controlled tests, and use cross-layer, deep-packet, and application analysis to reach a defensible root cause.
Direct SMEs who rotate in within days across VoIP, mobile, classified conferencing, security stacks, cloud, and enterprise apps.
Shape SPMM assessments and guide monitoring, dashboards, synthetic "bots," and AI/analytics using Netscout, IPFIX, CloudWatch, ServiceNow, GMS, and Databricks.
Direct optical and IP capacity and path modeling, discrete-event and flow simulation, Riverbed integration, and SysML dependency analysis across JRSS, IAP, and CAP.
The Senior IT Program Manager will be the Government's single point of accountability for an elite, fast-moving engineering program supporting the DISA Enterprise Engineering & Performance Analysis Program for the Defense Information Systems Agency.
Compensation
$146,000 - $234,000. This represents the typical salary range for this position.
Responsibilities
Own program performance, quality, schedule, and customer satisfaction as the primary contact to the Contracting Officer and COR
Deliver the Task Order Management Plan, Monthly Status Reports (due by the 5th), and all reports, models, prototypes, and test deliverables to standard
Build and deploy a bench of cleared SMEs within days
Brief senior DISA and DoD leadership and turn complex technical findings into clear decisions
Manage a CPFF contract: funding, burn rate, EACs, and cost realism
Requirements
Bachelor's degree in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering
Master's degree in engineering, computer science, or management
Design, engineer, and support IP networks for Visa’s commercial network infrastructure, plan and implement network systems, provide documentation, and collaborate with vendors and cybersecurity teams.
Compensation
For roles located in the US, the estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable).
Responsibilities
Design, engineer, and support IP networks for Visa’s commercial network infrastructure
Plan, design, implement, and support network systems of moderate complexity
Provide network design documentation to project teams
Provision new client processing by completing necessary network updates
Perform third-level support within Visa to resolve network issues
Requirements
Bachelor’s Degree in Math, Science, Engineering, or Computer Science, Information Systems or related field
The Network Engineering Task Lead provides senior technical leadership, project oversight, and Tier III enterprise support for Army DoDIN-A network capabilities under the NETCOM ADCNOMS contract.
Compensation
The likely salary range for this position is $88,130 - $136,000.
Responsibilities
Provides technical, administrative, and operational leadership to assigned projects or tasks.
Provides technical, administrative, and operational management of assigned network engineering tasks, including team leadership and subcontractor alignment with mission requirements.
Leads engineering, integration, testing, sustainment, and troubleshooting of enterprise network capabilities including routing/switching, VPN/IPSec, MPLS, load balancers, firewalls, WAN optimization, NAC/802.1x, VoIP, wireless, DNS/DNSSEC, and virtualization platforms.
Provides Tier III escalation support for complex network, storage (SAN/NAS), virtualization, and security infrastructure issues across CONUS/OCONUS environments.
Develops and manages technical project plans, Gantt charts, POA&Ms, work breakdown structures (WBS), risk assessments, and implementation plans.
Requirements
BA/BS in Information Technology, Cybersecurity, Engineering, or a related field (or equivalent experience)
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