Serve as a primary on-site technical resource for the Charlotte office while contributing to infrastructure support across the Americas.
Compensation
Receive an annual salary of USD $90,000 to $110,000.
Responsibilities
Maintain infrastructure documentation, server and host inventories, backup topologies, configuration records, monitoring coverage, asset information, and technical support procedures.
Monitor infrastructure services, hosts, events, capacity, backups, and system health, escalating risks and recurring issues through established incident and problem-management processes.
Execute patching, vulnerability remediation, backup verification, recovery checks, endpoint compliance, and approved infrastructure changes using documented validation and rollback procedures.
Troubleshoot Windows Server, virtual machines, VMware, Nutanix, storage, backup, Active Directory, DNS, DHCP, certificates, and related infrastructure services.
Administer Windows 10/11 endpoints and assigned infrastructure services using tools such as Intune, Autopilot, MECM/SCCM, PowerShell, Bash, and other approved enterprise platforms.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field
Lead and maintain server infrastructure for Hunter New England Local Health District
Locations (2)
Charlestown, New South Wales, Australia
Hunter
Compensation
Remuneration: $122,919.00 - $142,561.00 Per annum + Salary Packaging
Responsibilities
Managing, administering and operating a wide range of server-based IT technologies, including the design and implementation of IT solutions and services.
Monitoring system performance, undertaking maintenance and troubleshooting issues, and escalating where required to ensure reliable services for staff.
Produce and maintain technical documentation, operational procedures, implementation plans and support documentation.
Contributing to disaster recovery planning and ensuring systems and infrastructure comply with NSW Health, HNELHD and Australian Government standards, regulations and security requirements.
Lead the operations and management of the Enterprise Operations Center (EOC) supporting national security IT solutions for the Department of State.
Compensation
The proposed salary range for this position is: $120,800 - $265,800
Responsibilities
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Lead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applications
Lead the management, operation, and maintenance of core infrastructure services including cloud-based platforms across 350+ global facilities
Lead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availability
Lead monitoring of infrastructure system availability, coordinating with DT ENMOC across 350+ facilities supporting 40,000+ users to ensure seamless operations
Requirements
Bachelor's degree
Nice to have: prior experience supporting federal agencies
Nice to have: experience managing crisis response operations
Nice to have: executive-level reporting
Nice to have: professional certifications such as ITIL, CISSP, AWS/Azure
Seeking a Monitoring & Observability Strategy & Transformation Lead to provide enterprise technical thought leadership and strategic direction for the evolution of Monitoring & Observability capabilities.
Compensation
$120,000.00 - $214,350.00 USD
Responsibilities
Define enterprise Monitoring & Observability strategy, establish the future-state vision and roadmap, and lead transformation initiatives.
Establish standards and principles for metrics, logs, traces, events, synthetics, application performance, infrastructure, network, database, and end-user observability.
Lead enterprise transformation initiatives including modernization, platform consolidation, tool rationalization, integration, and adoption of emerging capabilities.
Establish an Observability Engineering and Enablement capability focused on standards, reusable patterns, automation, and self-service.
Promote Observability as Code, Infrastructure as Code, APIs, CI/CD, and automation.
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Compensation
The proposed salary range for this position is: $120,800 - $265,800
Responsibilities
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Lead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applications
Lead the management, operation, and maintenance of core infrastructure services including cloud-based platforms across 350+ global facilities
Lead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availability
Lead monitoring of infrastructure system availability, coordinating with DT ENMOC across 350+ facilities supporting 40,000+ users to ensure seamless operations
Requirements
Bachelor's degree
Nice to have: prior experience supporting federal agencies
Nice to have: crisis response operations
Nice to have: executive-level reports during critical incidents
The Senior Technical Success Manager (TSM) owns the technical success and post-sales relationships for valued customers, driving adoption, onboarding, and growing the New Relic investment.
Locations (5)
Atlanta, Georgia, United States
Boston, Massachusetts, United States
Chicago, Illinois, United States
Houston, Texas, United States
Miami, Florida, United States
Compensation
Estimated On-Target Earnings Range $203,000—$254,000 USD
Purple Line Infrastructure Operations Center (IOC) Operator (BOC Specialist 2)
The Purple Line Infrastructure Operations Center (IOC) Operator is responsible for monitoring, controlling, and operating critical transit infrastructure systems in support of final commissioning, integrated testing, and the transition to full Operations & Maintenance (O&M) of the Purple Line Light Rail Transit (LRT) system.
Locations (2)
New Carrollton, Maryland, United States
United States
Compensation
USD $32.54 - USD $36.60 /Hr.
Responsibilities
Monitor real-time status of Purple Line infrastructure systems including traction power systems, SCADA systems and Remote Terminal Units (RTUs), trackside power and signaling interfaces, communications systems, CCTV and security monitoring platforms, and alarm, notification, and event management systems.
Identify, acknowledge, and triage alarms, faults, and abnormal system conditions.
Perform system checks and operational readiness verifications prior to testing windows.
Perform electrical switching operations via SCADA to enable track testing and commissioning activities, and to isolate or energize traction power sections.
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