Ensure that client platform infrastructure, virtual or physical, is properly protected by engineering, maintaining, and implementing security controls and auditing configurations in a hybrid compute environment.
Compensation
The annual base salary range for this position is $150,000 to $200,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.
Responsibilities
Maintain security tools and their associated configurations
Manage and coordinate updates of tools when new versions are released
Working with platform teams to deploy tools and changes as necessary after validating necessary performance and functionality requirements
Identify solutions in the market and test them to see if they prove viable for our environment and use case
Work with the platform teams to ensure the OS builds are as hardened to the extent they can be
Responsible for case management services for special needs and eldercare clients, collaborating with caregivers, attorneys, financial planners and trustees.
Compensation
This is a salaried position with competitive pay, excellent benefits, and a flexible work from home schedule.
Responsibilities
Manage client cases in the field
Collaborate with primary caregivers and related professionals
Research and develop solutions for client challenges
Maintain documentation and meet timely requirements
Travel regionally 1-2 times per month and occasionally nationwide
Provide Tier 2 technical support to internal users, troubleshoot complex issues, administer user accounts, and assist with onboarding and technology setup.
Compensation
$60,000 - $64,000/year USD
Responsibilities
Provide Tier 2 technical support to internal users and explain solutions clearly.
Administer user accounts and help users securely access Microsoft 365 and core IT services.
Troubleshoot sign-in, authentication, and collaborate with the IT team to escalate issues that require additional support.
Assist with onboarding and technology setup for new employees.
Requirements
Associate’s or Bachelor’s Degree in Information Technology
Deploy and maintain the infrastructure our engineers use to build Qumulo's products, automate repetitive work, and lead technical improvements.
Compensation
The annual pay range for the role is USD $140,000 - $170,000. Individual pay depends on various factors, such as role level, relevant experience, and skills.
Responsibilities
Deploy and maintain the systems our engineers rely on: network devices, storage appliances, servers, VMs, containers, and SaaS and cloud services across AWS, GCP, and Azure
Administer Active Directory, Windows and Linux application and database servers, and the monitoring, alerting, logging, and configuration management that keeps them healthy
Automate the manual, repetitive work that slows the team down using Python, Bash, and Ansible
Plan and run backup, disaster recovery, and business continuity
Set and communicate SLAs so internal users know what to expect and when
Own and operate VSec's systems in Voleon's Corp-IT stack, building and maintaining boundaries that keep VSec a distinct entity for its clients and regulators.
Responsibilities
Own and operate VSec's systems in Voleon's Corp-IT stack (Microsoft 365/Entra ID, Slack, Zoom, RingCentral, ThetaLake, Atlassian, 1Password, Jamf/Intune)
Lead the entity-separation program for identity, data and communication boundaries between Voleon and VSec
Build and maintain VSec identity and access, including SSO and SCIM for each VSec application
Build API integrations between SaaS platforms
Automate repeatable work in PowerShell, Python or Bash, and ship it as code through Corp-IT's Git repository, CI pipeline and job platform
The Senior Service Desk Engineer serves as the primary technical point of contact for RFA's global client base, delivering exceptional white-glove support across endpoint, cloud, security, and collaboration technologies.
Responsibilities
Utilize AI-enabled support tools and knowledge platforms to improve incident resolution times and service quality
Support Microsoft 365, Entra ID, Intune, Defender, Teams, SharePoint Online, and related cloud services
Assist with endpoint management, mobile device management (MDM), and device compliance monitoring
Respond to security-related incidents including phishing reports, compromised accounts, malware alerts, and suspicious user activity
Maintain accurate documentation, knowledge base articles, standard operating procedures, and technical runbooks
Requirements
Associate degree in Information Technology, Computer Science, or related field
Motivated and curious Bilingual Junior Systems Administrator to join the Global Infrastructure team, supporting offices, data centers, and cloud environments.
Responsibilities
Assist in the administration and support of Microsoft 365 Cloud services and EntraID resources
Maintain and troubleshoot Windows and Linux Server environments
Provide support for Windows/Linux desktops and Mac computers
Manage user accounts, permissions, and access controls
Monitor system performance, perform routine audits, and assist in patch management
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