Provide first and second level technical support to JetBlue crewmembers and their technologies.
Compensation
The base pay range for this position is between $49,100 and $66,300 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
Responsibilities
Provide support for all JetBlue hardware/applications including telephony and mobile devices
Provide excellent onsite and remote Customer Service for JetBlue Crewmembers
Coordinate resolution of incidents/requests from beginning to end with internal and external resources
Monitor and support systems
Maintain and support user access
Requirements
High School Diploma or General Education Development (GED) Diploma
Engineering, Deployment and operations of LAN and WAN Switches, and Firewalls ensuring seamless integration into existing network infrastructure with a focus on ITP network infrastructure.
Compensation
Pay From: $140,000 per year
Responsibilities
Build firewall policy and optimized rule sets for improved efficiency and threat prevention
Deploy new network configuration to meet NIST/FISMA/STIG compliance requirements
Support ATO reviews and Audits
Support the ITP network infrastructure, perform all routine maintenance activities, provide guidance on upgrades and system recapitalization, perform availability/capacity management
Oversee High Speed Guard Cross Domain solution that supports the transfer of data between multiple classification domains
Seeking System Administrators to support the U.S. Navy with configuration, deployment, operation, and maintenance of Microsoft and Linux server environments.
Responsibilities
Configuration, deployment, operation, and maintenance of Microsoft and Linux server operating systems
Manage Microsoft Active Directory
Manage Domain Name Service (DNS) and DHCP services
Operate Storage Area Networking (SAN) and storage systems
Operate VMware Virtualization technologies
Requirements
DoD 8140 Cybersecurity Workforce (CSWF) policy requirements for Work Role Code 451, Advanced Proficiency Level
The Analyst, Systems Support provides technical support to users across the organization, troubleshooting and resolving issues involving computers, software, networks, user accounts, productivity tools, printing, and business applications.
Responsibilities
Provide first and second level technical support for hardware, software, networking, access, security, installations, and business applications
Diagnose and resolve desktop, laptop, printer, network, and application issues
Manage support requests through the Support Desk tracking system and maintain accurate records of issues and resolutions
Gather diagnostic information, research technical issues, and implement appropriate solutions
Escalate complex issues to appropriate technical resources with clear supporting information
Requirements
Degree in Computer Science, Computer Engineering, or a related field; or a technical diploma with an IT designation and equivalent relevant experience
Provides ongoing Systems Administration support for Windows environments across multiple locations, including installation, maintenance, troubleshooting, and client engagement.
Responsibilities
Remediates daily incident tickets to maintain Windows system availability and reliability
Automates repetitive tasks using scripting languages like PowerShell
Configures and maintains software performance, stress, and load tests
Analyzes and recommends commercially available hardware and software
Contributes to the design, development, and maintenance of Systems Administration infrastructure
The IT Manager leads day-to-day IT operations and the IT team, owning technology strategy, infrastructure reliability, cybersecurity, regulatory compliance, and modernization across Microsoft-centric on-premises and cloud environments.
Compensation
Pay: $110,000 - $140,000 annually
Responsibilities
Supervise, mentor, and support assigned IT staff
Conduct performance evaluations and facilitate professional development opportunities
Foster a collaborative and innovative work environment
Support Delta Medical Systems quality policy through compliance with quality management system documentation
Develop and implement IT strategies that align with business goals
Lead contractor for Government Technical Information and Analysis Operations, overseeing cyber incident analysis, threat analysis, investigations, and coordination with DoD and Intelligence Community partners.
Responsibilities
Serve as the contractor lead to the Government for Technical Information and Analysis Operations
Lead and coordinate technical information and analysis activities, including cybersecurity incident analysis and response and cyber threat analysis
Lead or support cyber investigations and collaborate with the DoD Intelligence Community and relevant mission partners
Apply NIST and DoD cybersecurity policies, directives, and guidelines to investigations, analysis, and operational response
Apply Zero Trust principles and assess security implications involving network architecture, cloud/virtualization infrastructure, and border devices
Requirements
Bachelor's degree
Nice to have: CISSP
Nice to have: GIAC Certified Forensic Analyst (GCFA)
Nice to have: GIAC Certified Intrusion Analyst (GCIA)
Serve as the contractor lead to the Government for Cybersecurity Operations
Lead and coordinate cybersecurity operations activities, including cyber analytics, incident response, threat analysis, and cybersecurity engineering/architecture
Apply NIST and DoD cybersecurity policies, directives, and guidelines to operational activities
Guide the application of Zero Trust principles, including authentication, authorization, least privilege, micro-segmentation, security orchestration and automation, and privileged access management
Support secure operation of virtualization and cloud infrastructure and coordinate with relevant technical teams
Associate Analyst CTSNewJetBlue Airways Corporation · Jamaica, US
Systems AdministratorNewImagine One Technology & Management Ltd · Keyport, US
IT ManagerNewDelta Medical Systems · Brookfield, US