Lead and support the District’s technology vision, cybersecurity, infrastructure, and operational IT needs.
Responsibilities
Establish the District's technology vision and align IT strategy with HCESD 48's strategic plan and operational needs.
Develop and enforce cybersecurity policies and SOPs for Microsoft 365, Entra ID, and on-premises Active Directory.
Evaluate emerging technologies, forecast future needs, and advise leadership on modernization, system integration, infrastructure, and support requirements.
Lead technology development and projects, conduct cost-benefit analyses, and support planning for new stations, facility renovations, and Department initiatives.
Install, configure, troubleshoot, maintain, and repair Department-owned computers, mobile devices, networking equipment, peripherals, and related technology.
Requirements
Associate's degree in a related field; bachelor's degree preferred
You’ll be operating and implementing Identity Access management software and hardware to help ensure our customers keep their systems secure and spot risks before they become real threats.
Compensation
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00.
Responsibilities
Evaluating network architecture to identify security risks.
Designing solutions to mitigate risk and close security gaps and reduce vulnerability.
Supporting configuration analysis and installation of multi-vendor security products.
Configuring security devices and installation of hardware and software products from across multiple security vendors.
Requirements
Bachelor’s degree or four or more years of work experience.
Nice to have: A degree in engineering or computer science.
Nice to have: Certifications in one or more of the following: CISSP, CEH, GCIH, GPEN, CCSK, Security+, Cisco, F5, BlueCoat, Check Point, Cisco, Juniper, Palo Alto, TOGAF, ITILv2/3.
The TPM is a strategic customer-facing role within the Support organization responsible for managing a portfolio of 8–10 large enterprise accounts. Acting as the primary post-sales technical advocate, the TPM customers achieve maximum value from the platform through proactive engagement, issue management, product adoption, and executive-level communication.
Responsibilities
Manage and nurture relationships with 10-12 assigned enterprise customers
Serve as the trusted advisor and primary escalation point for customer concerns
Develop and execute customer success plans focused on adoption, retention, and value realization
Monitor customer health, satisfaction, and engagement to identify risks and opportunities
Understand customer environments, business objectives, infrastructure, and use cases
Senior-level ServiceNow Developer focused on CSM configuration and development within a secure government environment.
Compensation
The posted national salary range for this position is $175,000 to $185,000 annually.
Responsibilities
CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows.
Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD).
Integration Implementation: Configure and develop secure, bi-directional REST integrations and workflows using Integration Hub, Robust Transform Engines (RTE).
Data Migration Execution (ETL): Set up staging tables, execute data cleansing scripts, and migrate legacy records.
Dashboard Configuration: Set up the Performance Analytics module, defining indicators, collection jobs, breakdown sources, and interactive dashboard filters.
Requirements
Master's degree in Computer Science or a related field
Nice to have: Secure government environment experience
The Information System Security Manager (ISSM) is responsible for establishing, managing, and maintaining an effective cybersecurity program for all information systems under their purview.
Responsibilities
Develop, maintain, and oversee the system security program, policies, and procedures for assigned systems.
Serve as the principal advisor on all matters—technical and otherwise—related to the security posture of assigned information systems.
Ensure compliance with applicable cybersecurity requirements, including Risk Management Framework (RMF), DAAG, JSIG, and organizational directives.
Requirements
Bachelor’s Degree in a related field (i.e., Computer Science, Information Technology, Cybersecurity, etc.)
The anticipated hourly rate for this position is $35-45/hr. The final pay-rate will be determined by various factors such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, and other business considerations.
Responsibilities
Serve as the first point of contact for walk-up, Teams, email, and ticket-based requests.
Triage, prioritize, and resolve common issues or escalates to the TSE according to defined procedures.
Execute onboarding and offboarding checklists: device setup and handoff, hardware reclaim, device wipe/return, and assigning or reclaiming licenses.
Troubleshoot Microsoft 365 GCC High applications on Windows and macOS, plus docks, monitors, peripherals, and iOS/Android devices.
Confirm devices are enrolled, compliant, encrypted, and current on updates and validate that all approved software from the Company Portal is available.
Target range for these positions will be from $140,000 - $165,000 commensurate with experience & position.
Responsibilities
Perform assessments of systems and networks within the network environment or enclave and identifies where those systems/networks deviate from acceptable configurations, enclave policy, or local policy.
Measures effectiveness of defense-in-depth architecture against known vulnerabilities.
Analyze organization's cyber defense policies and configurations and evaluate compliance with regulations and organizational directives.
Perform technical and nontechnical risk and vulnerability assessments of relevant technology focus areas.
Test, implement, deploy, maintain, and administer the infrastructure hardware and software.
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