Support and administer internal IT systems for Lightning AI employees, including device management, application provisioning, and network troubleshooting.
Compensation
The anticipated annual base salary range for this role is: $90,000—$104,000 USD
Responsibilities
Provide responsive, hands‑on technical support to employees via IT ticketing system
Troubleshoot issues with devices, applications, authentication and connectivity
Provision, configure and maintain Windows and macOS devices
Administer business applications such as Google Workspace, Slack and JumpCloud
Support office networking, wireless connectivity, conference room technology and other IT equipment
Project Manager to drive excellence in low-voltage electrical and critical systems projects, ensuring delivery excellence for clients across multiple industries.
Responsibilities
Oversee all phases of project execution, from planning and scheduling to closeout, ensuring adherence to budget, timeline, and quality standards.
Lead project kickoff meetings, define schedules, and conduct site walk-throughs with stakeholders.
Coordinate with supervisors, contractors, and suppliers to manage project progress, material deliveries, and shop drawing requirements.
Manage workforce planning, performance, and development of installation teams.
Maintain proactive communication with clients, subcontractors, and internal teams to ensure project alignment and client satisfaction.
Requirements
Bachelor’s degree in Construction Management, Engineering, Business Management, or equivalent experience
An experienced network professional to support the availability, performance, security, and reliability of network infrastructure across global locations, providing hands-on and remote support while leading complex troubleshooting.
Responsibilities
Install, configure, maintain, monitor, and troubleshoot network infrastructure, including switches, routers, firewalls, wireless access points, VPNs, WAN/SD-WAN, and related technologies.
Support and maintain network services including TCP/IP, VLANs, DHCP, DNS, routing, wireless connectivity, firewall rules, and network segmentation in accordance with established standards.
Monitor network performance and availability, respond to outages and service disruptions, and escalate complex network-related incidents as required.
Perform network upgrades, firmware updates, patches, configuration changes, equipment replacements, and preventative maintenance in accordance with established change-management practices.
Support network infrastructure across office, manufacturing, warehouse, engineering, and remote locations, coordinating with IT and other technical teams as required.
Requirements
Post-secondary diploma or degree in Computer Networking
The Student Phone Service Desk Technician provides Level I technology support to university faculty, staff, students, and affiliates primarily by telephone.
Compensation
Hiring Salary: $15/hour
Responsibilities
Answer incoming service desk calls promptly and provide a professional, courteous, and customer-focused experience.
Confirm caller information and gather clear details about the request, symptoms, business impact, and troubleshooting already attempted.
Provide Level I phone support for account access, passwords, multi-factor authentication, university applications, operating systems, connectivity, printing, email, browsers, mobile devices, and other supported technology services.
Guide callers through troubleshooting steps using clear, patient, and non-technical language appropriate to the caller’s experience level.
Create, update, categorize, prioritize, route, and manage incident and service-request tickets in the IT service management system.
Requirements
High school diploma or equivalent
Nice to have: current enrollment as a university student
The IT TAC Support Specialist I provides technical support to associates across the organization through phone, ticketing, chat, and remote support channels. This role is responsible for troubleshooting hardware, software, Windows and IGEL operating systems, virtual desktop environments, Microsoft 365 applications, access-related issues, and business applications while delivering exceptional customer service and maintaining accurate documentation.
Responsibilities
Respond to incidents and service requests received through phone, email, chat, and ticketing systems.
Troubleshoot Windows and IGEL operating systems, Microsoft 365 applications, hardware, printers, virtual desktop environments, and business applications.
Diagnose and resolve technical issues using structured troubleshooting methodologies.
Maintain ownership of incidents and service requests through resolution.
Create detailed ticket documentation including troubleshooting steps, findings, and resolutions.
Requirements
High school diploma or equivalent required
Associate's degree or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred
BearCom is seeking a service-oriented IT Systems Engineer at our Garland, Texas headquarters. This role provides responsive technical support to employees while helping maintain the reliability, security, and operational effectiveness of the company’s end-user technology environment.
Responsibilities
Configure, image, deploy, and support Windows computers in accordance with established standards, including domain enrollment and validation of required applications and settings.
Diagnose and resolve hardware, operating-system, application, peripheral, and printing issues while minimizing disruption to business operations.
Provide technical support for company-issued mobile devices, including setup, connectivity, access, and routine troubleshooting.
Document incidents, service requests, troubleshooting steps, and resolutions in accordance with IT service-management practices.
Communicate clearly with users, set appropriate expectations, and elevate complex or high-impact issues to the appropriate technical resource.
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