Lead EFG’s database administration function and be accountable for the availability, security, performance, resilience, and lifecycle management of the bank’s database platforms.
Responsibilities
Lead, coach, and develop the DBA team
Own the operational delivery and lifecycle management of the bank’s Oracle, SQL Server, MySQL, PostgreSQL and Azure database services
Define, implement, and enforce standards for database architecture, engineering, security, backup and recovery, monitoring, patching, and performance
Ensure database availability, resilience, capacity, and recoverability
Lead incident, problem, and change management activities for database services
Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field
Postgraduate degree and/or relevant professional certifications in database technologies or cloud platforms
Nice to have: Azure data services
Nice to have: Hybrid and cloud migration scenarios
Lead L2/L3 support and development for SAP BTP Smart Data Integration, managing incidents, enhancements, and operational reporting across a global team.
Responsibilities
Provide L2/L3 support for SAP BTP SDI, including incident management, service requests, problem management, and change implementation.
Monitor and support SDI replication landscape, including DP Agents, adapters, replication tasks, remote subscriptions, and flowgraphs.
Investigate and resolve interface failures, data replication issues, latency concerns, and integration defects.
Perform root cause analysis and collaborate with Basis, Middleware, API, and BTP Integration teams to restore services.
Deliver minor enhancements, configuration changes, and small project work within the Core + Flex demand model.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field
Nice to have: SAP BTP Integration Suite (iFlows)
Nice to have: SAP CAP (Cloud Application Programming Model)
Provide second‑level support for mission‑critical systems, ensuring stability, security, and operational continuity.
Responsibilities
Ensure operational maintenance and continuity of systems following their entry into operations
Provide second‑level support, analyzing and resolving incidents, problems, and service requests
Perform corrective, adaptive, preventive, and perfective maintenance activities
Monitor system health and performance using observability tools
Collaborate with DevSecOps Engineers on deployments, automation improvements, and environment optimization
Requirements
Nice to have: ITIL Foundation or higher certification
Nice to have: Relevant Linux administration certification
Nice to have: Relevant container‑orchestration or Kubernetes certification
Nice to have: Experience supporting cloud‑native and containerized production environments
Nice to have: Previous experience supporting large‑scale or mission‑critical systems within European institutions, public‑sector organizations, or other highly regulated environments
Engineer I within Systems Reliability Engineering to ensure reliability, availability, and operational performance of critical Retail Technology platforms.
Responsibilities
Manage production incidents and operational issues
Perform root cause analysis and implement corrective actions
Support production releases, service transitions, and operational readiness activities
Drive automation, monitoring, and continuous improvement initiatives
Collaborate with engineering teams, vendors, and business stakeholders
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
Senior Level 3 escalation and technical support for distributed antenna systems and private LTE/CBRS platforms in healthcare and enterprise deployments.
Responsibilities
Provide Level 3 escalation support for complex DAS and in-building wireless incidents
Diagnose and resolve faults involving RF performance, fiber and coaxial infrastructure, system hardware, software, and management connectivity
Support and troubleshoot private LTE and CBRS deployments
Own the full incident lifecycle in ServiceNow
Lead technical coordination with OEMs and carriers
Requirements
Bachelor’s degree in Electrical Engineering, Telecommunications, or a related field
Nice to have: OEM certifications from CommScope, Corning, SOLiD, JMA
Nice to have: CBRS or private LTE certifications from Celona, Ericsson, Nokia
Nice to have: Experience supporting DAS in healthcare environments
Nice to have: Experience with structured cabling and field validation methods
Lead enterprise infrastructure operations across on‑premises and cloud environments, ensuring stability, performance, security, and cost‑effectiveness.
Compensation
$151,200 - $201,600
Responsibilities
Own end‑to‑end infrastructure operations
Drive operational excellence and service reliability
Govern MSPs and partner performance
Ensure security, risk and compliance
Oversee hybrid and multi‑cloud workload operations
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
Advanced degree or professional certifications preferred
Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Responsibilities
Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Provide Level 2/Level 3 functional support for SAP Global Available-to-Promise (GATP) and batch determination incidents, service requests, and enhancements.
Compensation
The expected base salary for this position ranges from $60.00 to $63.00/hour.
Responsibilities
Provide Level 2/Level 3 functional support for SAP GATP and batch determination incidents, service requests, and enhancements
Configure and maintain GATP functionality, including Product Availability Check (PAC), Product Allocation (PAL), Rules-Based ATP (RBA), and Backorder Processing (BOP)
Troubleshoot product availability, order confirmation, allocation, backorder processing, and delivery scheduling issues
Configure and support SAP batch determination, including strategy types, condition techniques, search strategies, batch classification, sort rules, and batch selection logic
Implement and maintain batch selection rules based on Shelf Life Expiration Date (SLED), First Expired, First Out (FEFO), and other business requirements
Requirements
Bachelor's degree in Information Systems, Computer Science, Supply Chain Management, Engineering, or a related discipline
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