The Network Specialist ensures that the Department of Defense (DoD) Defense Health Agency (DHA) LAN/WAN provides all required services, by supporting the network infrastructure with on-site troubleshooting and problem resolution.
Locations (2)
Albuquerque, New Mexico, United States
Kirkland AFB, New Mexico, United States
Compensation
The salary range for this position is typically between $70,000-$75,000.
Responsibilities
Provides daily operational support for the LAN core and edge switches across the medical network campus
Resolves technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools
Provides overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling
Plans, installs, and supports hardware and software upgrades, and resolves associated technical issues
Requirements
Senior Manager Infrastructure Service Delivery
Health Care Service Corporation · Posted Nov 13, 2026
This position is responsible for leading 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Driving the use of analytics to improve service, availability, and customer interactions; driving incident resolution and issues escalated by vendors. Transitioning knowledge from design / build teams; driving operational vendor performance management.
Compensation
Base Pay Range
$112,200.00 - $202,600.00
Responsibilities
Identify and implement continuous improvement opportunities to drive efficiencies in the service delivery processes
Review and analyze performance against established service levels
Collaborate with Infrastructure Engineering to improve self-service via automation
Drive ongoing continuous improvement in first call resolution, incident and problem management activities related to Infrastructure
Ensure monitoring, alerting, measuring, reporting and continuous improvement of operations and service performance against service level objectives, customer satisfaction and financial goals
Requirements
Bachelor's degree
Nice to have: Continuous improvement
Nice to have: Service Desk technologies
Nice to have: Operations Center technologies
Nice to have: EUC / Collaboration and Executive Support technologies
Administer, maintain, monitor, and secure enterprise network infrastructure supporting VA VistA systems, the VA Enterprise Cloud (VAEC) AWS environment, and the VA Wide Area Network (WAN).
Responsibilities
Administer and maintain VistA network infrastructure in accordance with VA and federal government IT standards
Provide operational support and maintenance for the VAEC AWS environment and VA WAN, following applicable VA security standards and best practices
Review, plan, and implement requests for additional network connectivity to cloud resources within the VAEC AWS environment
Collaborate with enterprise and local network administrators and technical teams to troubleshoot, resolve, and document network issues
Develop plans for effective network and systems management, operations, and maintenance
Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline
Nice to have: AI-assisted tools (GitHub Copilot, Microsoft 365 Copilot)
Support the Department of Defense (DoD) Defense Health Agency (DHA) LAN/WAN network infrastructure with on-site troubleshooting and problem resolution.
Compensation
The salary range for this position is typically between $80,000-$85,000.
Responsibilities
Provides daily operational support for the LAN core and edge switches across the medical network campus
Resolves technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools
Provides overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling
Plans, installs, and supports hardware and software upgrades, and resolves associated technical issues
Requirements
Bachelor’s degree in a technical discipline such as Computer Science, Engineering or related technical discipline
Completion of certification program at a technical or vocational school
Support and maintain critical IT infrastructure that underpins defence operations across submarines, Ministry of Defence sites and secure data centres, providing expert technical support across server, network, virtualisation and application environments.
Locations (2)
Stoke Gifford, Bristol, United Kingdom
Bristol, England, United Kingdom
Compensation
£44,600 – £55,800 Depending on Experience + Benefits
Responsibilities
Supporting critical infrastructure applications, services and data centre environments
Managing, monitoring and maintaining server hardware, software and virtualised infrastructure
Installing, configuring and upgrading infrastructure applications and services throughout their lifecycle
Troubleshooting complex technical issues and implementing service improvements to enhance performance and availability
Collaborating with technical teams, customers and stakeholders to deliver agreed service levels and operational excellence
As a Cyber Essentials Analyst, you'll play a key role in helping businesses strengthen their security posture, achieve certification and reduce cyber risk.
Compensation
£35,000 - £40,000 / year
Responsibilities
Guide customers through the full Cyber Essentials and Cyber Essentials Plus certification lifecycle
Conduct readiness assessments across the five Cyber Essentials control areas
Identify compliance gaps, vulnerabilities and areas of non-conformance within customer environments
Provide clear recommendations and remediation plans aligned to IASME and NCSC requirements
Perform light remediation activities including configuration changes, policy updates, security hardening and patch validation
Manage and enhance monitoring, alerting and infrastructure operations across multiple client environments, focusing on Microsoft 365 administration and support.
Compensation
Get paid in Australian Dollars
Responsibilities
Monitor and assess alerts across multiple client systems, infrastructure platforms and monitoring tools.
Evaluate alert severity, priority and business impact, distinguishing genuine incidents from recurring issues, false positives and informational notifications.
Prioritise concurrent alerts and ensure critical incidents receive timely attention.
Escalate complex incidents to the appropriate technical teams for further investigation and remediation.
Improve alert quality by refining thresholds, reducing unnecessary notifications and enhancing monitoring logic.
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