Monipuolinen IT-asiantuntijarooli, jossa yhdistyvät paikallinen IT-infrastruktuuri, tuotantoympäristö sekä käytännönläheinen loppukäyttäjätuki.
Responsibilities
Ylläpidät, valvot ja kehität paikallista IT-infrastruktuuria, kuten LAN-, WLAN- ja WAN-verkkoja, palvelin- ja virtualisointiympäristöjä sekä muita infrastruktuuripalveluja.
Selvität infrastruktuurin häiriöitä ja suorituskykyongelmia sekä osallistut laitteiden, järjestelmien ja ratkaisujen elinkaaren hallintaan.
Tuet paikallisen tuotantoympäristön IT- ja OT-ratkaisuja yhteistyössä muiden tiimien kanssa.
Responsable de verificar y certificar la calidad del enlace en servicios de Internet por fibra óptica, brindando soporte remoto a los técnicos de campo.
Responsibilities
Brindar soporte técnico remoto a instaladores de campo durante la instalación o soporte de servicios de fibra óptica.
Certificar el correcto funcionamiento del servicio verificando niveles, parámetros técnicos y configuraciones en línea.
Realizar configuraciones lógicas en plataformas de gestión (iMaster NCE) para equipos como ONT/ONU/MDU, Switches, Media Converter, Transceiver, entre otros.
Ejecutar altas, bajas y modificaciones de cuentas y equipos en Siebel y plataformas internas.
Procesar y gestionar cambios de domicilio, mudanzas y migraciones de clientes entre diferentes tipos de conexión.
Requirements
Estudiante universitario en carreras como Ingeniería Informática, Análisis de Sistemas, Redes o afines
Lead AI transformation and implementation engagements for monday.com customers, designing and building tailored solutions using agents, vibe-coded applications, and other advanced capabilities of the monday AI work platform.
Compensation
Competitive salary, benefits, bonus potential, and equity eligibility for many roles
Responsibilities
Lead AI transformation and implementation engagements
Build strong relationships with client stakeholders
Consult on business process design
Design sophisticated workflows and relational data structures
Actively leverage monday AI and external Generative/Agentic AI tools
The GCC Analyst acts as a coordination and escalation point, working closely with internal technical teams and external customers to support service reliability and customer experience.
Responsibilities
Monitor data center infrastructure and customer systems during assigned shifts
Triage alerts, incidents, and service requests in line with defined procedures
Coordinate incident response by engaging the appropriate technical teams
Track incidents through to resolution, ensuring clear and timely communication
Manage customer requests and escalations in line with SLAs
Requirements
Nice to have: Experience in international Business to Business environment
Nice to have: IT, data centers, or telecommunications experience
Support the day-to-day operations and maintenance of the workspace, including office inventory, facility vendor services, payment requests, and onboarding support.
Responsibilities
Review stock needs, issue purchase orders, and monitor control for groceries, cleaning supplies, stationery, first aid kits, and general office items.
Conduct daily office inspections to identify maintenance or cleaning needs, prepare inspection reports, check fire extinguisher status, and create tracking tasks in SD Office Maintenance & Cleaning Issues.
Conduct office tours with cleaning and maintenance vendors to review work requests, coordinate carpet cleaning schedules, and collect/request office access cards.
Prepare and distribute welcome kits for new joiners, lead office tours for newcomers and visitors, and keep the office bookshelf organized.
Submit payment requests via Jira and maintain updated physical/digital immigration files and records.
Requirements
Bachelor's degree or master's degree in progress or has been recently completed in business, administration, finance, or health and safety related field
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