Referso Jobs

Deliver excellent customer service while supporting employees across multiple locations.
Provide day‑to‑day technical support for endpoint and user systems across Windows, macOS, and Linux environments.
Install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripheral equipment for end users.
Support conference room, collaboration, and meeting technology for executive meetings, leadership reviews, and other high‑visibility events.
Administer user accounts, permissions, and access controls through Active Directory and Azure AD in accordance with established security and compliance requirements.

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Nice to have: ticketing systems
Nice to have: Jira Service Management
Nice to have: ServiceNow
Nice to have: IT asset management platforms

Skills

Windows macOS

IT Greeter / Technical Triage Specialist

Westbourne IT Global Services · Posted Nov 9, 2026

Open

Alameda, California, United States
On-site
Full-time · Mid
2–4 years

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First point of contact for employees requiring onsite IT assistance, triaging incidents and routing to appropriate technical teams.

Responsibilities

Act as first point of contact for employees visiting the onsite IT support desk
Welcome and assist employees with IT-related enquiries, incidents, and service requests
Perform initial technical assessments to understand the nature, urgency, and impact of reported issues
Troubleshoot and resolve basic technical issues where possible
Accurately categorise, prioritise, and assign support tickets to the appropriate L1, L2, or L3 engineers

Skills

IT troubleshooting Incident triage Windows operating systems Microsoft 365 Outlook Teams VPN connectivity Printers Peripheral devices

IT Systems Administrator

Federal Mfg · Posted Oct 27, 2026

Open

Forest, Virginia, United States
Full-time · Mid
$66K–$83K per year
3+ years

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The IT Systems Administrator is responsible for the administration, maintenance, security, and optimization of the organization's technology infrastructure.

Compensation

Base Salary Range: $66,000 - $83,000

Responsibilities

Manage and maintain Windows servers, Microsoft 365, Active Directory, and cloud-based systems.
Support and optimize network infrastructure, including firewalls, wireless systems, and VPN connectivity.
Troubleshoot and resolve hardware, software, network, and system issues for end users.
Deploy, configure, and maintain desktops, laptops, mobile devices, and other IT equipment.
Strengthen cybersecurity through vulnerability management, endpoint protection, and incident response.

Requirements

Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
Nice to have: virtualization platforms VMware or Hyper-V
Nice to have: cybersecurity principles
Nice to have: backup technologies
Nice to have: disaster recovery

Skills

Windows servers Microsoft 365 Active Directory

Service Desk Analyst I

Nordic Healthcare Group (NHG) · Posted Nov 5, 2026

Open

Philippines
Entry
1+ years

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Providing level 1 technical support to end users by answering calls, chats, and e-mails, resolving basic IT issues, and documenting incidents for escalation.

Responsibilities

Providing a high level of professionalism and customer service
Serving as first point of contact for end users seeking IT assistance
Supporting various technology and software such as Windows 10, Microsoft Office products (Word, Excel, PowerPoint, Outlook), network connectivity, VPN connectivity, Citrix, and Mobile Device Management
Responding to end users with an analysis of their needs through qualifying questions over the phone
Performing remote troubleshooting through technical diagnostic techniques, remote software, and pertinent questions

Requirements

Nice to have: Spanish
Nice to have: ITIL training
Nice to have: CompTIA A+
Nice to have: Microsoft certification
Nice to have: HDI

Skills

customer service communication skills IT Service Desk experience IT Support experience

Service Desk Analyst I

Nordic Healthcare Group (NHG) · Posted Nov 5, 2026

Open

Philippines
Entry
1+ years

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Providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes troubleshooting, fault rectification, and problem escalation.

Responsibilities

Providing a high level of professionalism and customer service
Serving as first point of contact for end users seeking IT assistance
Supporting various technology and software such as Windows 10, Microsoft Office products (Word, Excel, PowerPoint, Outlook), network connectivity, VPN connectivity, Citrix, and Mobile Device Management
Responding to end users with an analysis of their needs through qualifying questions over the phone and may use remote applications to diagnose the needs
Performing remote troubleshooting through technical diagnostic techniques, remote software, and pertinent questions

Requirements

Nice to have: Spanish
Nice to have: ITIL training
Nice to have: CompTIA A+
Nice to have: Microsoft
Nice to have: HDI

Skills

Windows 10 Microsoft Office Network connectivity VPN connectivity

Technical Support

DXC Technology · Posted Nov 5, 2026

Open

Miami, Florida, United States
On-site
1+ years

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Responsibilities

Assists in investigating and resolving complex installations and maintenance matters of significance.
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment.
Verifies and approves operational quality of system equipment.
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
Instructs customers in the operation and maintenance of systems/equipment.

Requirements

High school or G.E.D.
Nice to have: Lenovo or other vendor certifications
Nice to have: CompTia A+
Nice to have: Network+
Nice to have: Security+

Skills

field support experience ticket and asset management hardware/software installation support troubleshooting Windows 10

Technical Support

DXC Technology · Posted Nov 5, 2026

Open

Miami, Florida, United States
On-site
Full-time · Associate
2+ years

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On-site technical support providing hardware installation, repair, and troubleshooting services in Miami.

Responsibilities

Assists in investigating and resolving complex installations and maintenance matters of significance
Provides on-site field support to customers including installation, and servicing and repairing systems and equipment
Verifies and approves operational quality of system equipment
Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance
Instructs customers in the operation and maintenance of systems/equipment

Requirements

High school or G.E.D.
Nice to have: Lenovo certification
Nice to have: vendor certifications
Nice to have: CompTia A+
Nice to have: Network+

Skills

field support experience Ticket and asset management hardware/software installation troubleshooting Windows 10

Enterprise Service Desk Analyst

Astrion · Posted Nov 4, 2026

Open

Huntsville, Alabama, United States
On-site
Full-time · Associate
2+ years

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A technically skilled and customer-focused professional to support enterprise IT operations and end-user support services, including infrastructure, cybersecurity, and end-user computing operations.

Responsibilities

Contribute to daily Enterprise Service Desk operations and ensure timely resolution of end-user support requests
Provide technical support for hardware, software, mobile devices, and enterprise applications
Manage and prioritize Help Desk tickets while maintaining excellent customer service standards
Support workstation setup and provisioning including operating system installation, updates, and Azure enrollment
Configure, maintain, and troubleshoot company laptop/desktop systems and related IT peripherals

Requirements

Bachelor’s degree in Computer Science
Information Technology
Engineering
related field
Nice to have: ManageEngine ServiceDesk Plus/Pro

Skills

CompTIA Security+Windows 11 Microsoft Office 365 Azure Gov Microsoft Defender

IT Technician

TransCore · Posted Nov 4, 2026

Open

Albuquerque, New Mexico, United States
Full-time
2–5 years

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Provides desktop and end-user support for Windows workstations, Microsoft 365 services, mobile devices, printers, and related technologies in Albuquerque, New Mexico.

Responsibilities

Provide support for desktop computers, laptops, mobile devices, printers, and peripheral equipment
Respond to, prioritize, troubleshoot, and resolve incidents and service requests submitted through the IT ticketing system
Install, configure, maintain, and support Windows 11 operating systems and standard business applications
Support Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, and Office applications
Troubleshoot user account, authentication, password, and access issues within Active Directory and Microsoft Entra ID

Requirements

High school diploma or GED required
Computer-related education, technical certifications, or a college degree preferred
Nice to have: Microsoft or other relevant industry certifications

Skills

desktop support Windows 10 Windows 11 Microsoft 365 applications

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