The SOC Analyst will serve as our front-line defense against cyber threats. You will monitor our enterprise environment using advanced security tools, analyze real-time security alerts, and perform initial triaging to determine severity.
Responsibilities
Continuously monitor Security Information and Event Management (SIEM) consoles, EDR platforms, and network dashboards for potential security incidents.
Perform initial analysis on high-volume alerts to filter out false positives and accurately categorize true security events.
Escalate validated threats to Tier 2/3 analysts or incident responders with clear, comprehensive technical documentation.
Review and interpret logs from various sources—including firewalls, intrusion detection systems (IDS/IPS), active directory, endpoints, and cloud environments (AWS/Azure).
Triage suspected employee phishing reports by analyzing email headers, attachments, and embedded URLs in a secure sandbox.
Requirements
Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent hands-on experience
A hands-on, technical role owning the day-to-day administration, security, performance, and reliability of the Microsoft Azure environment, specifically focusing on Azure Virtual Desktop (AVD) and FSLogix profile management.
Responsibilities
Serve as the primary administrator and technical owner of our Microsoft Azure environment, including subscriptions, resource groups, RBAC/IAM, tagging and governance, cost management, and capacity planning
Lead the transition of Azure operations from our Managed Service Provider to internal management, including knowledge transfer, tenant and administrative access handoff, documentation, runbooks, and establishing internal operational processes
Design, deploy, and administer Azure Virtual Desktop, including host pools, session hosts, application groups, workspaces, FSLogix profile containers, golden image lifecycle, and autoscale/scaling plans
Administer, tune and troubleshoot FSLogix
Administer Azure infrastructure services: virtual machines, storage accounts, networking (VNets, NSGs, VPN, DNS), backup and disaster recovery, and monitoring/alerting via Azure Monitor and Log Analytics
Requirements
Nice to have: Infrastructure-as-code (Bicep/ARM/Terraform)
Provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program at the Naval Surface Warfare Center Dahlgren Division.
Compensation
Targeted salary range is $70,000 to $75,000 annually based on qualifications and experience.
Responsibilities
Assist users with account creation requests in AD, password resets, and token/PKI credential troubleshooting specific to the JWICS environment.
Perform initial troubleshooting on hardware, peripherals (monitors, secure KVM switches), and software connectivity issues before escalating.
Log all user inquiries, incidents, and service requests accurately into the designated IT Service Management (ITSM) tool (ServiceNow).
Provide desktop support to users with standard desktop applications, email configuration, and mapping secure network drives or printers.
Escalate unresolved local issues to ONI Hopper or DIA service desks, providing complete diagnostic logs and user details.
Requirements
High School Diploma
BA/BS degree
Nice to have: DoD Directive 8570/8140 Information Assurance Technical Level II certification
Thisis is an entry-level Systems Administrator role with a strong focus on end-user support, endpoint administration, and customer service, providing opportunities for growth into broader infrastructure responsibilities.
Responsibilities
Serve as the primary provider of Tier 1 technical support for end users in a Windows 11 and Microsoft 365 environment.
Respond to, troubleshoot, and resolve service desk tickets related to hardware, software, account access, printers, mobile devices, and business applications.
Deliver exceptional customer service while maintaining regular communication and follow-up with users throughout the support process.
Perform employee onboarding and offboarding activities, including laptop deployment, mobile device setup, account provisioning, desk setup, and badge coordination.
Create, maintain, and support user accounts in Active Directory, Microsoft Entra ID, Microsoft 365, and other business systems.
Requirements
Bachelor’s degree
Associate’s degree
technical diploma in Computer Science, Information Systems, or related field
The Field Support Technician is responsible for moderately complex tasks typically relating to network monitoring, operations, installation and/or maintenance for local, off-site and/or remote locations, providing level 2 technical support.
Compensation
PAY RANGE: $24.0 - $34.25 Hourly
Responsibilities
Provides level 2 technical support in a professional manner to customers by researching and answering questions, troubleshooting problems, maintaining hardware performance and documenting and closing tickets efficiently.
Simulates or recreates user problems to resolve operating difficulties.
Recommends systems modifications to reduce user problems.
Documents and updates troubleshooting procedures, operating manuals and user guides.
Completes tasks via email, ticket system or remotely with some phone contact and/or travel to site locations to troubleshoot equipment hardware and software problems.
Requirements
Bachelor’s degree in Information Technology, Computer Science or a related field
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