Remote troubleshooting tools jobs

Field Service Engineer

Kocho · Posted Nov 10, 2026

Cleckheaton, West Yorkshire, United Kingdom

Apply with RefersoAI Apply on careers page

Field Services Engineer responsible for providing first and second line support to clients, managing incidents, troubleshooting hardware and software, and ensuring service level agreements are met.

Field Service Engineer

Kocho · Posted Nov 10, 2026

Open

Cleckheaton, West Yorkshire, United Kingdom

Apply with RefersoAI Apply on careers page

Field Services Engineer responsible for providing first and second line support to clients, managing incidents, troubleshooting hardware and software, and ensuring service level agreements are met.

Remote Technical Support Engineer

Agilent Technologies · Posted Nov 9, 2026

Open

Remote, United States +1 more
Remote
Full-time · Entry
$29–$54 per hour
0+ years

Apply with RefersoAI Apply on careers page

Provide remote hardware, software, and application support to customers across the U.S. and Canada.

Locations (2)

United States
Canada

Compensation

The full-time equivalent pay range for this position is $28.85 - $54.09/hr plus eligibility for bonus, stock and benefits.

Responsibilities

Troubleshoot technical issues and guide customers through solutions by phone and email
Partner with internal technical experts when escalation is needed
Serve as first point of contact for customer support
Apply laboratory knowledge to support analytical instrumentation and chromatography

Requirements

Bachelor's degree in Chemistry, Biochemistry, Biology, Microbiology, or a related STEM field
Nice to have: recent science graduate
Nice to have: lab experience
Nice to have: Agilent instruments
Nice to have: customer service

Delivery Manager

deloitte · Posted Nov 7, 2026

Open

Hyderabad, Telangana, India
6–10 years

Apply with RefersoAI Apply on careers page

Responsibilities

Provide Tier 1 phone and chat support to Mid Market customers on Mid Market Core workflows
Demonstrate comprehensive understanding of QuickBooks Online (Plus/Advanced) and related workflows
Diagnose customer issues using structured, hypothesis-driven approach
Document interactions thoroughly in Salesforce
Manage an active case queue with proactive follow-ups and timely closure

Requirements

Bachelor's degree in Accounting, Finance, Commerce, Business or related field
Nice to have: C1/C2 English
Nice to have: ERP experience
Nice to have: CRM experience
Nice to have: SaaS platform solutions

Skills

QuickBooks Online Salesforce Root cause analysis SLA management Structured troubleshooting Documentation Empathy

ASSOCIATE WIFI AND END-USER SUPPORT SPECIALIST

KMC Solutions, Inc. · Posted Nov 7, 2026

Open

Hybrid
Full-time · Associate
5+ years

Apply with RefersoAI Apply on careers page

Provide frontline technical support for wireless and end‑user issues in a global support center, monitoring infrastructure and troubleshooting connectivity problems.

Responsibilities

Provide frontline technical support for laptops, desktops, mobile devices, email, VPN, and wireless access
Assist users with onboarding to corporate WiFi and resolve authentication or connectivity failures
Monitor wireless infrastructure using platforms such as SolarWinds, Cisco/Meraki dashboards
Troubleshoot and escalate issues related to wireless access points, signal degradation, and performance bottlenecks
Document service tickets, troubleshooting steps, and resolutions in the service management system

Requirements

Nice to have: ITIL
Nice to have: CompTIA A+
Nice to have: Network+

Skills

WiFi infrastructure Cisco Meraki Aruba WPA2-Enterprise RADIUS

Field Service Engineer II

Abbott · Posted Nov 5, 2026

Open

Remote, United States
Remote
Full-time · Mid
$27–$53 per hour
2–5 years

Apply with RefersoAI Apply on careers page

A field-based, remote role within the Diagnostics Division responsible for installing, maintaining, and troubleshooting diagnostic instruments in the San Antonio, TX territory.

Compensation

The base pay for this position is $26.50 – $53.00/hour

Responsibilities

Install and maintain diagnostic systems: complete installations, preventive maintenance, and corrective repairs.
Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls.
Manage customer issues from start to resolution or escalation and build strong relationships.
Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation.
Follow all regulatory, quality system, and laboratory safety guidelines.

Requirements

Bachelor’s degree or equivalent relevant experience
Nice to have: Troubleshooting
Nice to have: Problem-solving
Nice to have: Laboratory instrumentation
Nice to have: Word

Skills

Engineering Laboratory Technology Valid Driver’s License

Field Service Engineer

Field Service Engineer

Responsibilities

Requirements

Skills

Remote Technical Support Engineer

Locations (2)

Compensation

Responsibilities

Requirements

Delivery Manager

Responsibilities

Requirements

Skills

ASSOCIATE WIFI AND END-USER SUPPORT SPECIALIST

Responsibilities

Requirements

Skills

Field Service Engineer II

Compensation

Responsibilities

Requirements

Skills

Skills

Benefits

Benefits

Benefits