Junior Systems Administrator / Operations Support Specialist providing day‑to‑day operational support for enterprise infrastructure, end‑user computing environments, cloud services, and IT operations.
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Locations (2)
Toronto, Ontario, Canada
Queen's Park, Ontario, Canada
Responsibilities
Provide systems administration and operations support for enterprise environments
Set up and manage user accounts, profiles, permissions, and access requests
Perform backup, recovery, and routine system maintenance activities
Support day‑to‑day computer systems operations and infrastructure administration
Perform software upgrades, patch management, and system updates
Provide functional and technical support for DocuSign Contract Lifecycle Management (CLM) platform, including troubleshooting, configuration, training, and continuous improvement.
Compensation
Pay rate: $30/hr W2
Responsibilities
Provide day-to-day support for DocuSign CLM, including troubleshooting, issue resolution, and root cause analysis.
Partner with business users to gather requirements, recommend solutions, and support workflow enhancements.
Configure and maintain CLM templates, workflows, routing logic, approval rules, clause libraries, document generation, and metadata.
Develop and deliver end-user training, documentation, job aids, and knowledge articles.
Manage enhancement requests, defects, and optimization initiatives.
Requirements
Bachelor's degree in Information Systems, Business, Computer Science, or a related field.
Lead and support the OneStream reporting platform for corporate and enterprise services, managing technical administration, user provisioning, and system upgrades.
Compensation
The salary range for this role is 132,400 USD - 251,600 USD.
Responsibilities
Provide OneStream technical and administrative support across multiple highly available environments
Manage OneStream application functions such as copy/refresh, application creation/deletion, and disk space monitoring
Administer user provisioning, role/group management, ACM tool, and custom provisioning dashboards
Troubleshoot user technical issues including login failures, desktop client problems, Excel add‑in issues, and performance analysis
Manage OneStream Marketplace Solutions (ACM, System Diagnostics, CAT, etc.)
Requirements
Bachelor's degree in computer science, information technology, engineering, or a related field
As a Help Desk Technician, you're the go-to pro for keeping our technology smooth and reliable across the entire property. From the casino floor to hotel operations and entertainment venues, you make sure desktops, audio/visual set ups, and communication systems are always ready to perform.
Responsibilities
Builds, moves, installs, inventories, repairs, and performs preventive maintenance of computer hardware, software, audio/visual equipment, telecommunications devices, enterprise systems, and peripheral components.
Provisions and de-provisions users as required for new hires, terminations, and transfers.
Sets-up, conducts, and breaks-down audio/visual productions for internal and external events.
Assists, monitors, and documents 3rd party support providers performing on-site or remote support.
Installs and maintains low voltage cabling and associated plant.
Requirements
Associate's Degree in Information Technology or a related field
Nice to have: Two years of technical support experience in an enterprise environment
Nice to have: Knowledge of audio/visual and telecommunications
Nice to have: experience in a casino IT environment
Support day-to-day administration of our Learning Management System, including course setup, enrollments, user management, learning paths, and troubleshooting.
Responsibilities
Support day-to-day administration of our Learning Management System, including course setup, enrollments, user management, learning paths, and troubleshooting.
Manage courses and learning programs for multiple audiences, such as employees, customers, partners, and technical and non-technical roles, using audience-based access, visibility, and assignment rules.
Assist with data governance practices for learning data, including data quality checks, audits, retention, and consistent definitions across systems.
Build and maintain reports and dashboards on completions, engagement, compliance, and program effectiveness.
Partner with instructional designers, program managers, and business stakeholders to keep content organized, current, and aligned with audience needs.
Responsible for administering and supporting Enterprise packaged solutions, ensuring performance, troubleshooting, and collaborating across IT to meet SLAs.
Compensation
Compensation: Salary is commensurate with experience and credentials. Pay Range: $88,795-$111,998
Responsibilities
Support installation and maintenance of Enterprise packaged solutions
Perform configuration management, release management, user provisioning and change management
Identify and resolve recurring technical issues
Troubleshoot issues with end users, technical staff and vendors
Collaborate with other IT areas (Database, Network, Storage, Security, Server)
Responsible for internal and external system audits, user provisioning, compliance with PCI, gaming, and SOX regulations, and maintaining security posture for the company.
Responsibilities
Maintain intimate knowledge of gaming regulations and internal controls
Perform internal/external system audits per policy and procedures
Perform proactive system audits to identify and resolve problems
Perform user provisioning and terminations
Conduct random PC security audits to ensure all security products are operating per approved policies
