Maintain and grow relationships with assigned strategic accounts and their subsidiary companies, serving as the primary point of contact across the Mountain West territory.
Compensation
$150,000 - $600,000 Total Compensation ($65,000-80,000 base salary + Uncapped commission with no market restrictions)
Responsibilities
Maintain and grow relationships with assigned strategic accounts and their subsidiary companies.
Serve as the customer’s primary point of contact across the assigned territory while coordinating support from local branches, specialty divisions, national accounts, and other EquipmentShare resources.
Build strategic account plans designed to increase customer retention, equipment and product penetration, revenue, and overall wallet share.
Identify gaps in EquipmentShare’s current share of a customer’s rental, equipment, service, technology, and specialty-solutions spend.
Negotiate, execute, and manage master service agreements, preferred-provider agreements, rate structures, rebates, and other strategic commercial arrangements.
Critical role in driving revenue and growth by developing and implementing strategies aimed at increasing member retention, renewal performance, and lifetime value (LTV) for the DentalPlans.com member base.
Compensation
The posted range for this position is $150,000-$175,000 which is the expected starting base salary range
Responsibilities
Own retention strategy and related revenue targets tied to voluntary member renewal.
Own the segmentation and personalization strategy behind our CRM platform.
Translate data from retention risk frameworks, member health scoring and renewal performance reporting into leadership-ready recommendations.
Build and maintain forward-looking renewal revenue forecasts by channel.
Direct multi-channel campaigns and tactics across the member journey.
Requirements
Bachelor’s degree or global equivalent in related discipline
This role focuses on managing, de-escalating, and resolving critical and high-friction student issues across the LATAM market to protect the company's reputation.
Compensation
600 USD gross per month + monthly bonuses based on KPI results
Responsibilities
Thoroughly investigate escalated cases, understanding the context, background, and specific circumstances of each student complaint.
Contact students directly through calls and written channels, build rapport, actively listen to their concerns, and de-escalate high-friction situations.
Negotiate and mediate agreements with students, aiming to reach mutually acceptable solutions and prevent further escalation.
Identify potential reputational, legal, and business risks and take appropriate action to minimize their impact.
Coordinate with internal teams to investigate cases, align on solutions, and ensure timely resolution in accordance with company policies.
Manage, de-escalate, and resolve critical and high-friction student issues across the LATAM market, protecting the company’s reputation and mitigating legal risks.
Compensation
600 USD gross per month + monthly bonuses based on KPI results.
Manage, de-escalate, and resolve critical and high-friction student issues across the LATAM market, protecting the company's reputation and preventing escalation.
Compensation
600 USD gross per month + monthly bonuses based on KPI results.
Responsibilities
Investigate escalated cases and understand context
Communicate directly with students via calls and written channels
De-escalate high-friction situations
Negotiate and mediate agreements with students
Identify and mitigate reputational, legal, and business risks
This role focuses on managing, de-escalating, and resolving critical and high-friction student issues across the LATAM market. You will be responsible for handling sensitive student cases, mitigating reputational and legal risks, and negotiating effective solutions while ensuring an empathetic and positive student experience.
Locations (2)
Nicaragua
LATAM
Compensation
600 USD gross per month + monthly bonuses based on KPI results
Responsibilities
Thoroughly investigate escalated cases, understanding the context, background, and specific circumstances of each student complaint.
Contact students directly through calls and written channels, build rapport, actively listen to their concerns, and de-escalate high-friction situations.
Negotiate and mediate agreements with students, aiming to reach mutually acceptable solutions and prevent further escalation, including legal claims, formal complaints, or negative social media exposure.
Identify potential reputational, legal, and business risks and take appropriate action to minimize their impact.
Strategic Account ManagerNewEquipmentShare · Phoenix, US