Lead large‑scale change initiatives to drive strategic objectives and accelerate Northern Trust’s change agenda across the organization.
Compensation
Salary Range:
$83,100 - 141,300 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Responsibilities
Demonstrate expertise in change management methodology including stakeholder analysis, impact assessment, sponsorship/leadership alignment, communication planning, development and delivery, training and performance support, stakeholder engagement, readiness, and adoption.
Apply a structured change management approach and methodology for the people side change across multiple change projects.
Assess change projects by identifying and analyzing key stakeholders, conduct change impact analyses to determine the scale, scope, and risk of the change and the degree of readiness of key stakeholders.
Develop and manage change management plans that apply best practices and are delivered in collaboration with others.
Lead communication efforts including the design, development, delivery, and management of communications.
Requirements
Nice to have: video development
Nice to have: financial services industry experience
Lead the planning and delivery of integrated change management activities for the SAP S/4HANA transformation across North American Oncology and Multispecialty.
Compensation
$143,300 - $238,900
Responsibilities
Develop and lead delivery of integrated OCM plans
Provide OCM expertise, analysis, and actionable recommendations
Apply and tailor established OCM methodologies, standards, tools, deliverables
Integrate change management activities into the overall program plan
Anticipate organizational risks and barriers to adoption
Requirements
Bachelor’s degree in business, organizational development, human resources, communications, technology, or a related field, or equivalent experience
Nice to have: advanced degree
Nice to have: Prosci certification
Nice to have: CCMP certification
Nice to have: experience with SAP S/4HANA or multi-wave deployments
Supports the implementation of change management plans within Global Business Services, ensuring employees, customers and stakeholders are informed, engaged and supported throughout change initiatives.
Responsibilities
Develop and execute change management plans that support employee adoption
Perform stakeholder analyses, impact assessments and resistance management activities
Design and implement engagement plans that build stakeholder understanding and support
Apply the PROSCI framework to large projects
Propose stakeholder mapping and build strong relationships across assigned projects
Requirements
Bachelor’s degree in Business Administration, Communication, Change Management or a related field
The role is to lead the delivery of significant organisational change, transformation and business improvement initiatives within a complex and growing not-for-profit organisation.
Compensation
Salary: £62,335.00 - £67,449.20
Responsibilities
Lead the delivery of significant organisational change, transformation and business improvement initiatives
Ensure feasibility studies and the development of project proposals and business cases are robust from financial, commercial, and technical perspectives
Maintenance and ownership of auditable records of cost control, benefits realisation, communication and time plans
Build, influence and maintain stake-holder engagement and ownership in readiness for the complexities of range organisational change initiatives
Responsibility for the development of fully integrated plan(s) to ensure synergy and cross-reference across projects
The Program Manager (AI Adoption Service) is a client-facing delivery lead responsible for translating strategy into execution across AI adoption engagements.
Compensation
ECI also offers a competitive compensation package and the base salary range for this role is $150,000-$160,000 with a 15% target bonus, plus flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more!
Responsibilities
Project planning & controls: Build, maintain, and actively manage the integrated project plan across workstreams, milestones, dependencies, owners, and critical path items; proactively address slippage, sequencing issues, and resource conflicts to keep delivery on track.
Day-to-day project ownership: Act as the de facto project manager for the team by driving weekly priorities, coordinating deliverables, following up on open actions, and ensuring work moves forward between formal status meetings.
Client leadership & facilitation: Serve as the day-to-day client lead for execution; facilitate working sessions, steering meetings, and status reviews; drive alignment across IT, security, compliance, business stakeholders, and executive sponsors.
Cross-functional delivery orchestration: Coordinate delivery across internal SMEs and client resources spanning adoption/change management, technical architecture, security/compliance, data readiness, Copilot Studio/agents, and end-user enablement.
Deliverables management: Own the delivery calendar for workshops, training sessions, communications, assessments, and reporting deliverables; ensure each output has clear ownership, review cycles, due dates, dependencies, and acceptance criteria.
Lead complex, high-impact digital health initiatives across Saskatchewan, managing project scope, timelines, budgets, resources, risks, and stakeholder expectations.
Responsibilities
Lead planning, execution, monitoring, and delivery of multiple medium to high-risk projects
Oversee project scope, timelines, budgets, resources, risks, and stakeholder expectations
Build and maintain strong relationships with project sponsors, business leaders, vendors, and project teams
Manage procurement activities and oversee vendor and partner performance
Provide project governance, status reporting, financial oversight, and strategic recommendations
Requirements
Post-secondary degree in Information Technology, Business Administration, Health Sciences, or a related field
Lead customer success account management, driving strategic alignment, program execution, and cloud adoption for enterprise customers.
Compensation
The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Responsibilities
Develop foundational relationships with key customer stakeholders
Drive conversations to align customer objectives with support contracts
Plan and execute support programs, implementation projects, and success engagements
Identify and pursue growth opportunities such as add-ons, cloud consumption, and renewals
Coordinate internal technical and sales teams to deliver solutions
Requirements
Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field
Nice to have: 8+ years customer success experience
Nice to have: 6+ years experience with advanced degrees
Nice to have: 3+ years relevant work experience within customer success in technology industry
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