Provide senior technical, consulting and client leadership across complex customer environments, with a focus on SD-WAN, Security Service Edge (SSE), Secure Access Service Edge (SASE), next-generation firewalls and cloud security.
Responsibilities
Act as a trusted advisor to senior client stakeholders
Help clients assess their current network and security environments, identify risks and modernization priorities, and define practical transformation roadmaps
Translate business requirements, security risks and technology priorities into clear recommendations and measurable outcomes
Lead executive and technical discussions on SD-WAN, SSE, SASE, next-generation firewalls, cloud security, segmentation, secure access and related Network & Edge capabilities
Drive profitable growth through consult-led Zero Trust, Network & Edge and cloud security engagements
Requirements
Bachelor’s degree or equivalent practical experience
Nice to have: SASE transformation programs
Nice to have: cloud-native security and networking (Microsoft Azure, AWS, Google Cloud)
Nice to have: Zero Trust assessments
Nice to have: network-security maturity assessments
Management and support of networking infrastructure including Firewalls (Juniper, Fortinet, AWS Firewall), Proxies (Squid, Fortinet, Zscaler), Switches (Aruba, Meraki, Cisco), WAF (F5), VPN (Fortigate), network troubleshooting, incident resolution, leased line management, and connectivity across Data Centres, AWS Cloud, and Campus environments.
Operate and support enterprise network security platforms, perform monitoring, incident response, change management, and automation for Johnson Controls’ global Network Security Operations function.
Responsibilities
Operate and support enterprise network security platforms including firewalls, remote access, cloud security services, proxies, and NAC solutions
Perform daily monitoring, health checks, and troubleshooting of network security infrastructure
Ensure high availability and performance of security services across on‑prem and cloud environments
Respond to network security incidents and outages, including triage, containment, and recovery
Work with SOC, Network, Cloud, and Application teams during security events or service degradations
Operate and support enterprise network security platforms, monitor and troubleshoot incidents, manage change and configuration, coordinate with vendors, and automate operational tasks for Johnson Controls’ global Network Security Operations function.
Responsibilities
Operate and support enterprise network security platforms including firewalls, remote access, cloud security services, proxies, and NAC solutions
Perform daily monitoring, health checks, and troubleshooting of network security infrastructure
Ensure high availability and performance of security services across on‑prem and cloud environments
Respond to network security incidents and outages, including triage, containment, and recovery
Work with SOC, Network, Cloud, and Application teams during security events or service degradations
Provide advanced technical and process support for IT Services customers, acting as escalation point for L1 cases and ensuring high-quality, timely resolution.
Responsibilities
Manage, troubleshoot, and resolve complex proactive and reactive incidents
Guide L1 engineers and ensure adherence to operational processes and SLAs
Support continuous service improvement by identifying recurring issues and contributing to root cause analysis
Lead coordination efforts with internal technical teams, service owners, and third-party vendors
Provide mentorship and technical coaching to L1 engineers
Requirements
B.Sc. in Engineering
B.Sc. in Telecommunications
B.Sc. in Computer Science
Nice to have: Fortinet Certified Professional (FCP)
Nice to have: Zscaler Digital Transformation Administrator
Monitor network traffic, system logs, and security alerts to identify potential security incidents and unauthorized activities in a timely manner
Design, deploy, and manage threat detection rules and preventive security controls to safeguard critical systems and data in response to the latest threat landscape
Perform in-depth analysis of security events to determine the nature and scope of potential security incidents and recommend risk mitigation strategies. When necessary, carry out digital forensic for reporting and auditing purposes
Contribute in threat hunting exercises or cyber projects to improve overall security posture
Designs, implements, and maintains secure network access solutions for customers using Palo Alto Networks platforms.
Locations (2)
Dallas-Fort Worth, Texas, United States
United States
Responsibilities
Follow all Secur-Serv requirements, policies, procedures, and management directions
Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
Build custom security policies and application signatures, configured for our client’s needs
Provide after-hours and weekend on-call support as needed to support maintenance activities
Analyze logs and events from the solution to perform initial troubleshooting and issue identification
Requirements
Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering or a related technical field or equivalent background or military experience
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