Record Canada is seeking a motivated Inside Technical Sales Representative to drive sales growth and support customers with technical product solutions.
Compensation
Competitive salary, commission opportunities, and comprehensive benefits package.
Responsibilities
Deliver product training for customers, installers, and internal teams in person, virtually, and on-site.
Create and update training materials, including presentations, manuals, videos, and e-learning content.
Support AAADM training and certification programs.
Assess training effectiveness and provide ongoing refresher training.
Maintain expertise in product lines, new product launches, industry codes, standards, and market trends.
Focused on building demand generation and account-based marketing (ABM) programs to help win and expand strategic accounts for SpaceXSI. This is an execution-heavy role involving copy writing, program execution, and data-driven optimization.
Compensation
Annual compensation range for this role is listed below. $144,000 - $176,000 USD
Responsibilities
Build and run programs for priority accounts and segments
Design and run ABM programs for clusters of strategic accounts grouped by vertical, tech stack, use case, or buying-group pattern
Scale what works into 1:many programmatic plays across a broader target list of prospects and customers
Map buying centers inside each account and build multithreaded plays
Turn account intelligence, intent, and usage signals into tailored campaign treatments
Lead IT Support Specialist providing high-touch, white‑glove technical support to executive leadership and serving as a senior escalation point for complex issues.
Compensation
We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
Responsibilities
Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes; review system and application logs to ensure operational stability.
Provide OS, application, hardware, VoIP, and collaboration support for on‑site and remote users, serving as a senior escalation point for complex issues.
Deliver high‑touch, white‑glove technical support to executive leadership, including proactive troubleshooting, confidentiality, and rapid response.
Provide advanced audio/video conferencing and meeting room support, ensuring seamless executive meetings, presentations, and hybrid collaboration sessions.
Perform desktop/laptop hardware upgrades and manage hardware and software inventory lifecycle processes.
Requirements
Bachelor's degree in Computer Science or related field
Responsible for administration, integration, support, and optimization of Learning Management Systems and training technologies to support training and education programs.
Locations (2)
Arlington, Virginia, United States
United States
Responsibilities
Administer, configure, maintain, and optimize LMS and related training technology platforms.
Manage LMS user accounts, permissions, organizational structures, roles, and access controls.
Upload, test, deploy, and maintain online courses, curricula, assessments, certifications, and learning resources.
Support the implementation and operation of eLearning, virtual training, webinar, and collaborative learning technologies.
Monitor LMS and training technology performance to ensure system reliability, accessibility, and user satisfaction.
Requirements
Bachelor's degree
Nice to have: Federal government training programs
Deliver high-impact professional learning experiences that drive successful implementation, instructional effectiveness, educator confidence, product adoption, and long-term customer success.
Compensation
For this position, we anticipate the starting salary falling between $70,000 and $80,000 per year. In addition, the company makes a 10% contribution to the Employee Stock Ownership Plan and a 4% matching contribution to the 401(k).
Responsibilities
Deliver engaging in-person and virtual onboarding, training, and professional learning experiences
Facilitate fee-based professional learning engagements, including customized workshops, coaching sessions, implementation support, and professional development programs
Lead professional learning sessions at customer sites, conferences, regional events, association meetings, webinars, and customer engagement events
Serve as a trusted advisor to educators, administrators, instructional leaders, and district teams
Partner with Customer Success Managers to support customer goals, product adoption, retention, and overall customer success
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